Privacy Policy

Tokyo Denki Co., Ltd. (hereinafter referred to as the “Company”) has established the following Privacy Policy (hereinafter referred to as “this Policy”) in order to appropriately handle and protect customers’ personal information, and complies with the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”) as well as other related laws, regulations, and guidelines.

Article 1: Definitions of Terms Used in This Policy

The terms used in this Policy shall follow the examples of the terms used in the Personal Information Protection Act.

Article 2: Purpose of Collecting and Using Personal Information

The purposes for which the Company collects and uses personal information are as follows.

To respond to inquiries from users (including identity verification)
To make contact as necessary, such as for maintenance and important notices
Purposes incidental to the purposes of use described above

Article 3: Proper Acquisition of Personal Information

The Company shall acquire personal information by proper means and shall not acquire personal information by deception or other wrongful means.
Except where there are grounds permitted by the Personal Information Protection Act or other laws and regulations, the Company shall not acquire a customer’s special care-required personal information without obtaining the customer’s prior consent.

Article 4: Changes to the Purpose of Use

The Company shall change the purpose of use of personal information only where it is reasonably recognized that the purpose of use is duly related to the purpose prior to the change.
If the Company changes the purpose of use, it shall notify users of the changed purpose by a method prescribed by the Company, or announce it on this website.

Article 5: Provision of Personal Information to Third Parties

Except in the following cases, the Company shall not provide personal information to third parties without obtaining the prior consent of the user. However, cases permitted by the Personal Information Protection Act and other laws and regulations are excluded.
When it is necessary for the protection of the life, body, or property of a person and it is difficult to obtain the consent of the individual
When it is particularly necessary for improving public health or promoting the sound development of children, and it is difficult to obtain the consent of the individual
When it is necessary to cooperate with a national government organ, a local government, or a party entrusted by either in carrying out affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs
When the Company has given prior notice of, or announced, the following matters and has filed notification with the Personal Information Protection Commission
That provision to third parties is included in the purpose of use
The items of data to be provided to third parties
The means or method of provision to third parties
That the provision of personal information to third parties will be stopped at the request of the individual
The method for accepting the individual’s request
Notwithstanding the provisions of the preceding paragraph, in the following cases the party to which the information is provided shall not be deemed a third party.
When the Company entrusts all or part of the handling of personal data within the scope necessary to achieve the purpose of use
When personal data is provided in connection with the succession of business due to a merger or other reason
When personal data is used jointly in accordance with the provisions of the Personal Information Protection Act

Article 6: Disclosure of Personal Information

When an individual requests the disclosure of personal information, the Company shall disclose it to the individual without delay. However, if the disclosure falls under any of the following, the Company may decide not to disclose all or part of it, and if it decides not to disclose, it shall notify the individual to that effect without delay. A fee of 1,000 yen per request shall be charged for the disclosure of personal information.
When there is a risk of harming the life, body, property, or other rights or interests of the individual or a third party
When there is a risk of significantly impeding the proper conduct of the Company’s business
When it would otherwise violate laws or regulations
Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as history information and characteristic information, shall in principle not be disclosed.

Article 7: Correction and Deletion of Personal Information

If the personal information of a user held by the Company is incorrect, the user may request the Company to correct, add to, or delete (hereinafter referred to as “correction, etc.”) the personal information through the procedures prescribed by the Company.
If the Company receives a request from a user as described in the preceding paragraph and determines that it is necessary to comply with the request, it shall make the correction, etc. of the relevant personal information without delay.
If the Company makes a correction, etc. pursuant to the preceding paragraph, or decides not to make a correction, etc., it shall notify the user thereof without delay.

Article 8: Use of Cookies and Other Technologies

For the purpose of contributing to the improvement of the Company’s services, the Company may send a text file called a cookie to the storage device of a customer’s computer and store and use it, or may use similar technologies. Customers can disable cookies by changing their web browser settings; however, if cookies are disabled, all or part of the functions of the Company’s services may become unavailable.
This website analyzes access information using Google Analytics. Cookies are used to analyze access information. The collection of access information can also be refused by disabling cookies. For information on Google’s data collection and processing mechanisms, please see here.

Article 9: Disclaimer

Although every effort is made to ensure the accuracy of the information posted on this website, the Company assumes no responsibility whatsoever for any actions taken by users using the information on this website.
The Company assumes no responsibility whatsoever for any damage incurred by users as a result of using this website, or for any damage caused by users to third parties.

Article 10: Changes to the Privacy Policy

The contents of this Policy may be changed without notice to users, except for matters provided otherwise by laws and regulations or by this Policy.
Except as otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 11: Contact for Inquiries

For inquiries regarding this Policy, please use the inquiry form on this website.